Vexo HQ ("we", "us") provides job management and payment software for tradespeople. Contact us at support@vexohq.com.
Depending on how you use Vexo HQ, we may process:
- Account details — name, email, phone, company name
- Job, customer, crew and invoice data you enter into the product
- Payment-related metadata needed to operate Stripe-powered checkout (card details are handled by Stripe, not stored on our servers)
- Technical logs — IP address, device/browser info, approximate usage events to keep the service secure and reliable
- To provide and improve the Vexo HQ platform
- To process payments through Stripe and related providers
- To send transactional messages (e.g. job updates, payment links, reminders) you or your customers trigger
- To respond to support requests
- To meet legal and accounting obligations
We do not sell your personal data. We share data with processors only as needed to run the product — for example Stripe for payments, and hosting/email infrastructure. Those providers act on our instructions and under appropriate agreements.
We keep account and job data while your workspace is active and for a reasonable period afterward for legal, dispute and backup purposes. You can delete your account in the Vexo HQ app under More → Profile → Delete account, or on the web under More → Profile. Deleting your account permanently erases your personal data and any workspaces you solely own. You can also email support@vexohq.com for help.
If you are in the EEA/UK/Ireland, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Use in-app account deletion, or contact support@vexohq.com to exercise these rights.
We use essential cookies/local storage to keep you signed in and remember basic preferences. We do not use advertising trackers on the core product without a clear choice where required.
We may update this policy as the product evolves. Material changes will be reflected on this page with an updated date.
